8.   For Host Agencies and Hosted Staff

 

i.              Setting Service Targets

 

Service targets will be negotiated with each host agency based on the services hosted.  It is recognized that we have insufficient data to accurately predict what would be the most appropriate service targets at this point in time and will refine as data becomes available through our electronic client record software.  The following data elements will be tracked as part of this process:

 

·      #  individuals (by age, service recipient type) waiting for assessment

·      # individuals waiting for service initiation

·      # days waiting for assessment

·      # days waiting for service initiation

·      # visits, face-to face, or telephone, by discipline and service recipient 

·      # unique individuals served

·      # days available for service (operating days)

·      # new referrals

·      # active carryovers April 1

·      # group sessions, if applicable

·      # files closed, by category

·      # staff by employment status (FT,PT, PT –temp, casual) by discipline

·      Workload activity (hour, visit, by discipline and service recipient)

In this regard, the process for refining and solidifying the service targets will be based on the following assumptions:

 

Caseload Weighting

-Under Development

 

Monitoring Recruitment

 

CTN SY will be funding over 80 Full Time Equivalents (FTEs) of new professional staff during implementation.  All of these positions will be recruited through contracted host agencies with the assistance of CTN SY. 

 

CTN SY has initiated this recruitment process through a coordinated initiative where a single announcement and request for candidates was distributed extensively across Canada.  It was a marketing/recruiting piece that explained what CTN SY is all about and briefly describes the positions being sought.  The piece focused initially on the PT, OT, SLP and Rehab Assistant, SW, and Psychology roles.  Candidates were asked to send their resumes to a central point and to express their preferred location of work (number of options for preference to be determined).  The resumes were then reviewed by the CTN SY management team with a follow up call to those who were screened in.  These resumes have then been distributed to the appropriate Host organization.  There will be a common approach to recruiting practices, CTN SY messaging etc.

 

The attached recruitment monitoring sheet has been developed and is updated monthly (updated November 2006) and reported to the Board of Directors for CTN SY.

 

Physiotherapist					Occupational Therapist
Agency	Contract FTE	Recruited FTE	% Complete		Agency	Contract FTE	Recruited FTE	% Complete
OSMH	1.30	0.20	15%		RVH	1.00		0%
PRO	2.26	2.26	100%		OSMH	1.60	1.00	63%
EIS YR	3.00		0%		PRO	2.54	2.54	100%
Southlake	0.80	0.80	100%		EIS YR	3.50		0%
YRDSB	2.50		0%		MSH	0.60	0.60	100%
YCDSB	1.50	1.50	100%		YRDSB	4.00		0%
Total	11.36	4.76	42%		YCDSB	2.50	2.50	100%
					Total	15.74	6.64	42%
Communication Disorders Assistant
Agency	Contract FTE	Recruited FTE	% Complete		Rehabilitation Assistant
MSH	1.00	1.00	100%		Agency	Contract FTE	Recruited FTE	% Complete
YRDSB	1.00		0%		OSMH	0.80		0%
YCDSB	1.00	1.00	100%
BKR	1.00	1.00	100%
Total	4.00	3.00	75%		Total	0.80	0.00	0%
Speech Language Pathologist					Social Worker
Agency	Contract FTE	Recruited FTE	% Complete		Agency	Contract FTE	Recruited FTE	% Complete
RVH	1.50		0%		MSH	0.50	0.50	100%
Speech Clinic	2.00	2.00	100%		Kinark	0.50		0%
SCDSB	1.00		0%		Undistributed	1.80		0%
SMCDSB	1.00		0%		Total	2.80	0.50	18%
MSH	2.60	3.60	138%
Southlake	0.20	0.20	100%		Registered Dietitian
YRDSB	3.50		0%		Agency	Contract FTE	Recruited FTE	% Complete
YCDSB	2.50	2.00	80%		RVH	0.20		0%
Total	14.30	7.80	55%		Southlake	0.20		0%
					Total	0.40	0.00	0%
Service Coordinators
Agency	Contract FTE	Recruited FTE	% Complete		AAC Technician
SCS	1.20		0%		Agency	Contract FTE	Recruited FTE	% Complete
Catulpa	0.80	0.80	100%					#DIV/0!
CCAC SC	1.50		0%		Undistributed	1.00		0%
CCAC YR	1.50	1.50	100%		Total	1.00	0.00	0%
EIS YR	1.00		0%
YRDSB	2.00		0%		Inclusive Recreation
YSSN	2.00	2.00	100%		Agency	Contract FTE	Recruited FTE	% Complete
Kinark	0.50		0%		Catulpa	2.00	1.00	50%
Total	10.50	4.30	41%		YSSN	1.00		0%
					Total	3.00	1.00	33%
Developmental Paediatrician
Agency	Contract FTE	Recruited FTE	% Complete		Psychologists
Simcoe	1.00	0.80	80%		Agency	Contract FTE	Recruited FTE	% Complete
York	1.00	1.10	110%		YCH	2.00		0%
Totals	2.00	1.90	95%		MSH	0.60	0.60	100%
					Totals	2.60	0.60	23%
Team Leaders
Agency	Contract FTE	Recruited FTE	% Complete		Non-Clinical Staff
Specialty Services					Agency	Contract FTE	Recruited FTE	% Complete
RVH	0.50	0.50	100%		CCACYR	4.00	4.00	100%
MSH	1.00	1.00	100%		SOS	0.50	0.50	100%
SouthLake	0.20	0.20	100%		Undistrubuted	2.00		0%
Undistributed	1.50		0%		Totals	6.50	4.50	69%
Local Team
OSMH	0.60	0.60	100%
PRO	0.40	0.40	100%
CCAC SC	0.60	0.60	100%
YCDSB	0.60	0.60	100%
YSSN	0.70	0.70	100%
MSH	0.60	0.60	100%
Undistributed	0.60		0%
Totals	7.30	5.20	71%
						Total Contract Clinical FTE's		75.80
						Total Recruited Clinical FTE's		35.70
						% Complete		47%
						Total Contract Non-clin FTE's		6.50
						Total Recruited Non-clin FTE's		4.50
						% Complete		69%
						Total All Contract FTE's		82.30
						Total All Recruited FTE's		40.20
						% Complete		49%

 

 

 

 

ii.            Confirming Specific Roles – ‘Core’ and/or Specialty Services

·       Orientation of New Staff – Under Development

·       Priorities for Training – Under Development

iii.          Performance Management Plan – Under Development

iv.          Information Management – Connectivity to singleplanofcare.com and expectations for use – Under Development

v.            Relationship with Clinical Directors – Under Development

vi.          How and When are the Service Contracts Reviewed – Under Development